Frequently asked questions

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Landlords

What does it cost to let through Nordic Housing?

The letting is no cure, no pay: if we find no tenant, you pay no fee*. The fee is agreed before we start and is settled when the lease is signed. The commission agreement can be cancelled from one day to the next.

* The marketing contribution is DKK 1,650 excluding VAT and is payable by the landlord unless otherwise agreed. It is due when the lease is signed, or when the letting assignment ends if the property has not been let.

Who typically rents through you?

First and foremost relocated staff from larger Danish and international companies, embassies and consulates. They are tenants on proper terms, with an employer behind them and a clear timeframe. Beyond that, private Danes and families who need a home for a period, for instance in connection with an insurance case or the sale of their own home.

How short a period can I let my home for?

The law sets no lower limit, but a fixed-term lease must be sufficiently justified by your circumstances as a landlord (Danish Rent Act § 173). Typical valid reasons are a posting abroad, a temporary stay elsewhere, or that the home is to be sold or used by the family later. We arrange lets from one month to several years, and we help word the justification correctly in the lease.

Furnished or unfurnished?

Both let well. Homes for shorter periods let fastest and at the highest rent furnished, because our international tenants need to move in with a suitcase. Homes let for longer periods are most often unfurnished. The advantage of furnished is that you do not have to empty the home and that the rent is typically higher. The disadvantage is ordinary use of the contents, but only ordinary wear is yours to bear; damage is covered by the deposit. Our advice: remove things of great personal or financial value, and remember an inventory list, which becomes part of the move-in report.

Does it matter which floor the flat is on?

Rarely for the rent. What matters is the home's condition, layout and location, and whether it suits the tenant's needs. First to third floors are most in demand, and flats high up without a lift can be harder to let to older tenants and families with small children. A lift is a real plus that appeals to every kind of tenant and can show in the rent.

What condition does my home need to be in?

The home must be cleaned, tidy and working: kitchen, bathroom, water, heating and appliances must function. That is the requirement, and it is normally not a problem. If you want to optimise the rent, we recommend considering fresh paint and, if needed, floor treatment before letting. That typically gives a higher rent, and it makes it far easier to document the home's condition at move-in and move-out.

How quickly do you find a tenant?

We can never promise a date, but we can say what makes the difference. We always recommend that the home is photographed straight away and that the pictures show a neat, presentable home from its best side. The tenant's first impression usually decides whether they want to see the home, and so how fast it can go. On top of that we have strong demand from companies and relocation agencies, so we often have a tenant in the register before the home goes online.

Who should sign the lease, the tenant or the company?

As a rule we recommend that the tenant signs, possibly with the company as guarantor. The tax advantage of the company renting is gone, and a company today has exactly the same rights as a private tenant. If the company rents, always agree who is to live in the home. We advise against leases where the occupant can be swapped during the term, because it means more wear and less overview.

How large may the deposit be?

The deposit may be at most three months’ rent (Danish Rent Act § 59). Utilities are not counted. The deposit serves as security for the tenant’s obligations at move-out and may not be used for anything else. Nordic Housing collects the deposit and the first month’s rent on behalf of the landlord through the lease, and payment must be in place before the keys should be handed over to the tenant.

What happens at move-in and move-out?

At the move-in inspection, the condition of the home is reviewed with the tenant, and any faults or defects are recorded in the report with photos. Relevant meters are also read, and the keys are handed over to the tenant once the report has been signed. The tenant has 14 days to submit additions under § 91 of the Danish Rent Act.

At the move-out inspection, the emptied and cleaned home is reviewed, and its condition is compared with the move-in report and the lease. Any damage or need for repairs must be recorded in a move-out report. Relevant meters are read, and all keys and any access fobs are returned. Under § 187(2) of the Danish Rent Act, the landlord may also raise objections after move-out, no later than 14 days after move-out. As a general rule, the landlord cannot add visible defects; these must be hidden defects that could not have been discovered with reasonable care, or cases where the tenant has acted fraudulently.

If you let more than one home, move-in and move-out inspections with a written report are required by law (Danish Rent Act §§ 90 and 187). The move-out inspection must be held no later than two weeks after you know the tenant has moved out. The tenant must be invited in writing with at least one week’s notice, and the report must be handed over at the inspection or sent no later than two weeks afterwards. Missing the deadlines means losing the right to claim the cost of repairs from the deposit. If you let only one home, inspections are not required, but we always recommend them because the report is your evidence. Nordic Housing prepares the reports, either as an optional service or as part of the management agreement.

What can I require refurbished at move-out?

The tenant must return the home in the same condition as at move-in apart from ordinary wear and tear. You cannot require the home newly refurbished, only the necessary standard refurbishment (painting, floor treatment, cleaning) and repair of damage the tenant is responsible for. This is where the move-in and move-out reports make all the difference, because they show what has changed.

When must the deposit be settled?

The Danish Rent Act sets no fixed deadline, but settlement must happen without undue delay once the move-out report and any tradespeople’s invoices are ready. In practice, rent tribunals and courts typically accept a couple of weeks.

What does the management agreement include?

With Nordic Housing’s management agreement, we take care of the practical tasks during the tenancy. We act as the tenant’s point of contact, handle questions and enquiries if something breaks, inspect the home as needed and follow up on overdue rent through a reminder procedure under § 182(2) and § 183 of the Danish Rent Act. You have a dedicated contact with us who knows both the home and the tenant.

Do I pay tax on the rental income?

Yes, rental income is taxable. If you let your own year-round home for a period, you can choose between a standard allowance and an accounts-based statement of actual costs, and the rules depend on the type of home and the period. We do not advise on tax, but are happy to refer you to the accountant we work with.

Tenants

Does it cost me anything as a tenant?

No. The landlord pays Nordic Housing’s agency fee. The property’s rent, deposit and other listed costs still apply.

What information do I need to give to be approved?

A copy of your passport or ID, documentation of income or employment (typically an employment contract or a letter from your employer), and who will live in the home. If you come through a company or a relocation agency, they often handle most of it. We treat the information confidentially and share only what is necessary with the landlord.

How large is the deposit?

The deposit is at most three months’ rent (Danish Rent Act § 59). The deposit and the first month’s rent must be paid before you receive the keys. The deposit serves as security for the condition of the home at move-out and is settled once the move-out report is ready.

What is included in the rent?

This is set out in §§ 3 and 5 of the lease. Water, heating and electricity are typically not included in the rent and are paid according to consumption, either on account to the landlord or directly to the utility company. Internet and TV are normally paid separately as well. If the home is furnished, a different arrangement may be possible.

What happens at move-in?

You attend a move-in inspection with either the landlord or Nordic Housing, depending on the landlord’s choice. The condition of the home is reviewed and photographed in a move-in report. If you discover faults or defects after the inspection, you must report them in writing with photographic documentation no later than 14 days after moving in so they can be included in the report. The report protects you at move-out.

May I keep pets?

Only if agreed in writing with the landlord and written into the lease. Ask us before you apply, so we only show you homes where it is possible.

May I sublet the home or have a partner move in?

Subletting all or part of the home requires the landlord’s written consent in our tenancies, so always contact us first. A spouse or partner can move in, but we need to be told so the person is included in the lease and household. Guests are, of course, always welcome.

Do I need insurance?

Yes, the tenant must take out contents insurance with liability cover unless otherwise agreed. The landlord’s building insurance does not cover your belongings or damage you cause to the home or its contents.

Can I register my address and get a CPR number at the home?

Yes, as a general rule, unless otherwise stated in the listing and the lease.

How does move-out work?

At the move-out inspection, the condition of the home is reviewed, and any damage or need for repairs is recorded in a move-out report. Keys and readings of relevant utility meters are recorded. The home must be returned in the condition required by the lease and applicable rules, taking into account its condition at move-in and the tenant’s maintenance obligations.

When do I get my deposit back?

Once the move-out report and any repair invoices are ready, a written statement is prepared, and the landlord returns the deposit minus any repair costs. In practice, this usually happens within a couple of weeks, provided the tenant has supplied the correct bank details for the refund.

Housing for your employees

Who signs the lease, the employee or the company?

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